Hair Industry Customer Specialist, Full Time, Sunshine Coast


Ethical Brand Co is the owner and manufacturer of EverEscents Organic Hair Care, Clever Curl, Eco Style Project and Noosa Naturals. Four leading Australian hair and skin care brands changing the way we look at the modern approach to professional personal-care products.

Ethical Brand Co provides market leading products that enhance the lives of everyday people and respect the environment we live in. We are continually striving towards the ultimate customer experience.

At Ethical Brand Co we are committed to having a positive impact on our environment and the communities we operate within. Our daily practices ensure we make ethical choices in as many aspects of our operations as possible, by undertaking numerous community and environmentally driven initiatives and aligning with like-minded charities and organisations.


We are looking for two energetic and passionate Customer Experience Specialists to join our expanding team at Ethical Brand Co HQ, on the beautiful Sunshine Coast. We are ideally looking for full time hours however hours are negotiable for the right candidate.

  • Excellent career opportunity for a hairdresser wanting to enter the corporate field and use their knowledge to support salons & retail customers
  • Be part of a supportive, family-owned business with excellent culture and active community investment
  • Work with established brands and industry leading products
  • Opportunity for career growth and advancement


  • Must be computer literate and can demonstrate an ability to learn new systems quickly
  • A positive, can-do attitude
  • A passion for building connections with new and existing customers and able to service all customer needs
  • Able to provide exemplary customer service and field phone calls with an excellent phone manner
  • Previous experience in the Hair and Beauty Industry
  • A passion for ethical, sustainable and community driven business practices
  • Ability to work unsupervised and as part of a team
  • High level of written and verbal communication

Check out more about who we are and our beautiful brands at:

How to apply

Please email your cover letter and resume to:

Please note applications will close 25th March 2024 and shortlisted candidates will be contacted late March 2024.

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